Job Summary

A company that performs business services has an open position for a Virtual Customer Service Representative in Dover.

Must be able to:

• Resolve the problem quickly and ensure the situation does not escalate
• Answer back to back calls and resolving issues
• Speak clearly with empathy in both positive and negative situations

Must meet the following requirements for consideration:

• Speak on the phone and use a computer
• Empathize and be friendly with people you've never met
• Use logic and solve problems