Virtual Customer Service Representative in Olive Branch

Job ID: Available for Members

Location: Mississippi

Compensation: To Be Discussed

Staff Reviewed: Mon, Feb 11, 2019

This job expires in 20 days

Job Category: Customer Service, Sales

Telecommute Level: 100% Telecommute

Travel Requirements: No Travel

Weekly Hours: Full Time

Employment Status: Permanent

Employer Type: Employer

Career Level: Entry Level

Additional Information: Benefits Available

Job Summary

A business process outsourcing company has an open position for a Virtual Customer Service Representative in Olive Branch.

Individual must be able to fulfill the following responsibilities:

  • Answering back to back calls and resolving issues
  • Building a strong relationship with your customer
  • Resolving the problem quickly and ensuring situation does not escalate

Qualifications Include:

  • Ability to speak on the phone and use a computer
  • Ability to use logic and solve problems
  • Ability to empathize and be friendly with people you’ve never met
  • Ability to stay calm in escalated customer situations