Job Summary
A business process outsourcing company is searching for a person to fill their position for a Virtual Customer Service Representative in Reno.
Individual must be able to fulfill the following responsibilities:
- Provide excellent customer service through active listening on every interaction
- Handle and carefully respond to all customer inquiries
- Troubleshoot and resolve customer issues through the use of desktop applications
Qualifications for this position include:
- High School Graduate or GED
- Ability to use Windows operating systems
- Ability to type 25 wpm
- Logical problem-solving skills
- Over 18 years of age