Job Summary
A management services company is filling a position for a Virtual Customer Service Representative in Springdale.
Must be able to:
- Receive incoming calls from members, pharmacies, and doctor’s offices
- Investigate and resolve member inquiries in a timely manner
- Navigate modern technologies such as extracting and researching data
Qualifications for this position include:
- High School Diploma or GED
- 1 year of customer service experience
- Must be eligible to work in the United States without need for work visa or residency sponsorship
- Strong PC skills with ability to navigate multiple software systems simultaneously
- Strong communication skills with focus on professional demeanor and empathy
- Ability to multitask
