Job Summary
A staffing and recruitment agency has an open position for a Virtual Customer Service Representative in Tampa.
Individual must be able to fulfill the following responsibilities:
- Speak clearly with empathy in both positive and negative situations
- Answer back to back calls and resolve issues in a remote environment
Must meet the following requirements for consideration:
- Resolve the problem quickly and ensure situation does not escalate
- Ability to multi-task while on the phone - resolve the issue while maintaining a short call time
- Ability to communicate clearly and effectively
