Job is Expired
Location: Arizona, Colorado, Kansas, Minnesota, Missouri, Texas, Washington
Compensation: To Be Discussed
Staff Reviewed: Wed, Jan 08, 2020
Job Summary
A retail company is filling a position for a Virtual Home Goods Customer Service Specialist.
Individual must be able to fulfill the following responsibilities:
- Troubleshoot and resolve customer service inquiries
- Assist customers with returns, replacements and refunds
- Continuously look for areas of improvement
Skills and Requirements Include:
- Bachelor’s Degree or equivalent work experience
- Hard-wire Ethernet high-speed internet connection
- A workspace that is free from noise or distraction
- Ability to exceed customer satisfaction, efficiency metrics and issue resolution targets
- Ability to simultaneously navigate multiple software applications and technologies