Job Summary
A pharmacy benefit management company is filling a position for a Virtual Customer Service Specialist in Memphis.
Core Responsibilities of this position include:
- Receiving incoming calls
- Resolving member inquiries
- Navigating modern technologies
Applicants must meet the following qualifications:
- High School Diploma or GED
- 1 year of customer service experience
- Strong PC skills with ability to navigate multiple software systems simultaneously
- Strong communication skills with focus on professional demeanor and empathy