Virtual Customer Service Specialist in Memphis

Job ID: Available for Members

Location: Tennessee

Compensation: To Be Discussed

Staff Reviewed: Thu, Jul 11, 2019

This job expires in 21 days

Job Category: Customer Service

Telecommute Level: 100% Telecommute

Travel Requirements: No Travel

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Entry Level

Job Summary

A pharmacy benefit management company is filling a position for a Virtual Customer Service Specialist in Memphis.

Core Responsibilities of this position include:

  • Receiving incoming calls
  • Resolving member inquiries
  • Navigating modern technologies

Applicants must meet the following qualifications:

  • High School Diploma or GED
  • 1 year of customer service experience
  • Strong PC skills with ability to navigate multiple software systems simultaneously
  • Strong communication skills with focus on professional demeanor and empathy