Virtual Customer Service Support Representative

Location: Nationwide

Compensation: Hourly

Staff Reviewed: Wed, Apr 07, 2021

This job expires in: 22 days

Job Category: Customer Service

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Education Level: Some College, Doctorate

Job Summary

A management consulting company is seeking a Virtual Customer Service Support Representative.

Candidates will be responsible for the following:

  • Answering phones and emails professionally and responding to customer inquiries
  • Researching required information using available resources
  • Handling and resolving customer complaints & process orders, forms and applications

Qualifications for this position include:

  • Strong verbal and written communication
  • Problem analysis & problem solving, good interpersonal skills, patience
  • Customer service orientation & organizational skills
  • Attention to detail, & initiative and judgment, solid spelling and grammar
  • Basic computer troubleshooting

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