Job Summary

An educational services call center is in need of a Virtual Customer Support Representative.

Individual must be able to fulfill the following responsibilities:

• Handling calls from multiple clients
• Using multiple scripts and rebuttals to overcome rejections
• Meeting company metrics and sales targets

Qualifications for this position include:

• Strong listening skills, professional telephone manner and ability to deal tactfully with callers
• Comfortable with and driven to meet and exceed goals and metrics
• Receptive to and quick to implement constructive feedback
• Above average computer and typing skills; 35 WPM minimum keyboarding required
• Computer with at least 4 GB of RAM; 2GHz processor
• High speed and wired internet connection only