Virtual Customer Support Vice President

Job ID: Available for Members

Location: Nationwide

Compensation: Salary

Posted: Friday, May 04, 2018

Job Category: Customer Service, Management

Telecommute Level: 100% Telecommute

Travel Requirements: No Travel

Weekly Hours: Full Time

Employer Type: Staffing Agency

Career Level: Senior Level

Education Level: Some College

Job Summary

A staffing ageny needs applicants for an opening for a Virtual Customer Support Vice President.

Must be able to:

  • Identify and drive cross-functional process improvement and automation initiatives
  • Assume operational leadership for our global support across all portfolio companies
  • Build a deeply rooted culture of customer accountability and metric-based operational excellence

Qualifications Include:

  • 10+ years experience managing 50+ person and 5+ people managers in a B2B or B2C multi-tiered global customer service environment
  • A deeply operational mindset
  • Deep passion for customer success
  • A strategic organizational outlook