Virtual Design Chat Consultant

Job Summary

A company is looking for a Virtual Design - Chat Consultant to assist customers in creating their dream homes through online chat.

Key Responsibilities

• Monitor and respond to live chat requests from customers shopping for furniture
• Multi-task by handling multiple chat sessions simultaneously while providing accurate information
• Collaborate with other departments to resolve customer issues and promote products effectively

Required Qualifications

• 3+ months of design experience required
• High School Diploma or GED
• Must be computer literate with a typing speed of at least 35 wpm
• Experience with instant messaging and navigating multiple systems
• Ability to complete mandatory paid training for 4 weeks with 100% attendance