Virtual Diabetes Educator

Job Summary

A company is looking for a Virtual Certified Diabetes Educator / Virtual Patient Navigator.

Key Responsibilities

• Provide education about diabetes treatments and resources to enrolled patients
• Engage in one-on-one communications with patients via telephone, video platforms, email, and SMS
• Strictly adhere to program guidelines without providing medical advice or clinical work

Required Qualifications

• Bachelor's degree and/or BSN required
• 3+ years as a Certified Diabetes Educator (CDE) or Certified Diabetes Care and Education Specialist (CDCES) required
• Complete understanding of diabetes care principles and practices required
• Preferred qualifications include Registered Nurse, Registered Dietitian, or other relevant healthcare certifications
• Contact Center experience using a telephony platform is strongly preferred