Job Summary

A cannabis delivery platform is filling a position for a Virtual Dispensaries Customer Support Specialist in San Diego.

Individual must be able to fulfill the following responsibilities:

• Help customers get the most value out of the service by solving their problems through various channels
• Review customer claims and help identify abnormalities that may require additional investigation
• Handle Personal Identifying Information of customers by managing account profiles

Required Skills:

• Knowledgeable of cannabis strains and products
• A great communicator both written and verbal
• Extremely driven and hardworking independently
• A solutions-oriented problem solver
• Adaptable
• Open to transparent, open feedback