Virtual Employee Customer Support Representative

Job is Expired

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Tue, Aug 03, 2021

Job Category: Customer Service

Remote Level: 100% Remote

Weekly Hours: Part Time

Employer Type: Employer

Career Level: Experienced

Job Summary

A learning company is filling a position for a Virtual Employee Customer Support Representative.

Must be able to:

  • Respond to and engage all members through website chat, email, and text in a timely manner
  • Resolve product or service problems by clarifying the member’s question or complaint
  • Work with internal teams to resolve all inquiries and tickets efficiently

Skills and Requirements Include:

  • 1-2+ years of relevant work experience
  • Availability to work nights and weekends
  • Strong communication skills, with the ability to handle high-pressure conversations
  • Excellent time management skills by being able to balance multiple projects at one time and prioritize customer needs
  • High level of professionalism
  • Comfortable in a fast-paced startup environment

COMPLETE JOB DESCRIPTION

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