Virtual Energy Efficiency Services Customer Service Representative

Job ID: Available for Members

Location: Minnesota, Wisconsin

Compensation: Hourly

Staff Reviewed: Wed, Nov 13, 2019

Job Category: Customer Service, Sales

Remote Level: 100% Remote

Weekly Hours: Full Time

Employment Status: Permanent

Employer Type: Employer

Career Level: Entry Level

Job Summary

A consulting firm is filling a position for a Virtual Energy Efficiency Services Customer Service Representative.

Core Responsibilities of this position include:

  • Receive inbound calls to resolve customer questions or concerns
  • Make outbound calls to retain/recapture or offer plans to customers.
  • Maintain an acceptable volume of various customer retention and sales per week and month

Skills and Requirements Include:

  • High School or GED required
  • High speed internet required (basic computer equipment supplied)
  • Minimum of 6 months of previous experience within a customer facing environment r
  • Type 35+ WPM