Job Summary

A contact center is searching for a person to fill their position for a Virtual Evening and Weekend Call Center Representative.

Core Responsibilities of this position include:

• Helping clients to enroll students in institutions of higher learning
• Assisting with employment applications and the prequalification process
• Capturing additional information from the prospective student

Qualifications Include:

• Ability to talk on the phone while on the computer for long periods of time
• Above average computer and typing skills; 35 WPM minimum
• Receptive to and quick to implement constructive feedback
• Drive to meet and exceed goals and metrics as it relates to performance and quality of work
• High speed and wired internet connection
• Computer with at least 4 GB of RAM; 2GHz processor