Job Summary

A financial technology service provider has an open position for a Virtual Financial Technology Customer Service Specialist.

Candidates will be responsible for the following:

• Handling all inquiries professionally and courteously and with accuracy
• Answering and returning inquiries in a timely manner
• Clearly communicating answers and solutions to the customer

Qualifications Include:

• Telephone inquiry experience or ability to handle a constant flow of incoming calls
• Customer service experience and benefit experience typically acquired in 6 months to two years
• Computer proficiency required
• Must have excellent customer service skills