Virtual FMLA Customer Experience Specialist

Job Summary

A provider of Employee Assistance Programs has a current position open for a Virtual FMLA Customer Experience Specialist.

Must be able to:

• Telephonically administer and adjust Family Medical Leave Act
• Communicate clearly and concisely with callers
• Meet production and quality goals set by the FMLA Department

Qualifications Include:

• Customer Service experience
• Exceptional communication skills, with a strong focus on customer service
• Quick thinking, high energy, positive, and professional
• Computer literate and proficient in Microsoft Office Suite
• High-speed internet and a quiet home office set up