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Virtual Gaming Related Tier 2 eCommerce Support Specialist

Job is Expired
Location: Nationwide
Compensation: Hourly
Staff Reviewed: Wed, Sep 14, 2022
Job Category: Customer Service
Employer Type: Employer
Career Level: Experienced

Job Summary

A social media company has an open position for a Virtual Gaming Related Tier 2 eCommerce Support Specialist.

Individual must be able to fulfill the following responsibilities:

  • Provide Customer Support via Zendesk ticketing system
  • Provide Customer Support via tickets and live chat or phone support
  • Use admin order tools to review order status to provide resolutions to customers

Required Skills:

  • Must have the ability to run a virtual desktop on your computer
  • Previous customer support experience
  • Comfortable taking the initiative
  • Comfortable doing searches in multiple screens/windows using admin tools
  • Mastery of the written word
  • Ability to pick things up quickly

COMPLETE JOB DESCRIPTION

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