Job Summary
A family entertainment and media enterprise is seeking a Virtual Guest Services Representative in Atlanta.
Core Responsibilities of this position include:
- Answering inbound calls and email assisting guests
- Providing impeccable guest service
- Identifying and resolving issues that impact our guests’ experiences
Qualifications for this position include:
- Ability to demonstrate guest-focused engagement over the phone and via email
- Excellent communication skills, both verbal and written
- Strong computer skills
- Ability to work a flexible schedule including evenings, holidays, weekends and call-in shifts
- High School Diploma or equivalent
- Access to a reliable, high-speed Internet connection
