Virtual Healthcare Bilingual Spanish Customer Service Representative in San Antonio

Job Summary

A health insurance company is seeking a Virtual Healthcare Bilingual Spanish Customer Service Representative in San Antonio.

Core Responsibilities of this position include:

• Responding to and resolving, on the first call, customer service inquires and issues
• Helping guide and educate customers about the fundamentals and benefits of consumer-driven health care topics
• Initiating proactive outreach to members as needed

Qualifications Include:

• High School Diploma / GED or higher OR equivalent work experience
• Minimum of 3+ years of combined education, work and/or volunteer experience
• Must live within a 120-mile radius from San Antonio
• Billingual and fluent in English and Spanish
• Dedicated work area established that is separated from other living areas that provides information privacy
• Ability to keep all company sensitive documents secure