Job Summary
A healthcare company needs applicants for an opening for a Virtual Healthcare Customer Service Representative.
Individual must be able to fulfill the following responsibilities:
- Obtain and process authorizations for reorders
- Resolve patient issues and ensures accurate reorder processing
- Ensure patients have all required medical documentation to permit billing of services as assigned
Applicants must meet the following qualifications:
- Minimum high School diploma or GED equivalent
- Proficient computer literacy to include strong keyboarding and ability to key data accurately
- Strong attention to detail, multi-tasking, communication, and organizational skills
- Exceptional phone and email etiquette
- Position may require evening and weekend availability