Job Summary
A certified minority-owned BPO is searching for a person to fill their position for a Virtual Healthcare Customer Service Representative.
Core Responsibilities of this position include:
- Handling various incoming and outgoing collections-focused phone calls
- Resolving customer questions, complaints and collections inquiries in a professional, helpful manner
- Connecting with existing and potential customers
Must meet the following requirements for consideration:
- High School Diploma or GED
- Phone-related customer service a major plus
- Familiarity with Microsoft Windows, Word, and Excel applications