Virtual Healthcare Customer Support Representative

Job is Expired
Location: Idaho
Compensation: To Be Discussed
Staff Reviewed: Wed, Dec 29, 2021
Job Summary

A healthcare company needs applicants for an opening for a Virtual Healthcare Customer Support Representative.

Core Responsibilities of this position include:

  • Answering questions about products and services the first time customers ask
  • Acting as trusted partner and knowledge resource to resolve customer issues to completion
  • Listening and interpreting customer information to accurately and promptly resolve issues

Skills and Requirements Include:

  • Strong customer service skills
  • Strong interpersonal skills
  • Strong decision making skills
  • Strong analytical skills
  • Ability to communicate effectively both orally and in writing
  • Ability to resolve customer issues quickly and creatively in order to improve customer satisfaction
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