Job Summary
A staffing agency has an open position for a Virtual Helpdesk Technical Support Representative in Irving.
Candidates will be responsible for the following:
- Helping customers with VPN and software issues
- Performing other tasks as needed
Skills and Requirements Include:
- Must be flexible for 8-hour shift in the 9am-9pm range
- Must be able to pass criminal background check, drug test, and fingerprinting
- Basic VPN/remote support and customer service experience
- Probably looking for 1-2 years helpdesk/service desk experience
- Great customer service skills