Job Summary

A HR and payroll platform company has an open position for a Virtual HR Platform Customer Success Associate.

Core Responsibilities Include:

• Supporting the Customer Success Managers during the onboarding process
• Providing feedback and/or actively maintaining our customer self-service tools
• Keeping up to date with Product releases or changes to process

Required Skills:

• 1-3 years of customer success / support experience
• First class attention to detail and reasoning with extreme organisation and a proven work ethic
• Be autonomous and professional in approach, with high levels of motivation
• Comfortable with a high pace work environment
• Excellent interpersonal skills, determination and tenacity, along with a sense of humor
• Remote-first advocate and passionate about creating change in the future of work landscape