Virtual Inbound Support Representative in Chicago

Job ID: Available for Members

Location: Illinois

Compensation: Hourly

Staff Reviewed: Sat, May 23, 2020

This job expires in 18 days

Job Category: Customer Service

Telecommute Level: 100% Telecommute

Travel Requirements: No Travel

Employer Type: Employer

Job Summary

A business services company is in need of a Virtual Inbound Support Representative in Chicago.

Core Responsibilities of this position include:

  • Identifying and assessing customers' needs to achieve satisfaction
  • Managing incoming calls and customer service inquiries

Required Skills:

  • High School Degree minimum
  • 1-3 years of prior customer service experience
  • Empathy and Passionate about great customer experience
  • Solid PC skills including typing and navigation abilities
  • Strong phone contact handling skills and active listening
  • Minimum of 35 WPM typing