Job Summary
A digital insurance claims company is seeking a Virtual Insurance Claims Help Desk Technician.
Individual must be able to fulfill the following responsibilities:
- Meeting and exceeding call volume standards
- Building customer rapport
- Providing prompt customer service
Qualifications for this position include:
- Basic understanding of SQL
- Basic working knowledge of Windows 10
- General computer hardware troubleshooting skills
- Critical Thinking skills/Big Picture Mindset
- Ability to ask prying questions and solve problems
- Ability to read and understand technical documents and requirements
