Job Summary
An Insurance company is in need of a Virtual Insurance Customer Service Representative.
Candidates will be responsible for the following:
- Taking inbound calls
- Answering questions regarding coverage, rates, billing issues, and general policy reviews
- Offering additional products
Skills and Requirements Include:
- Two years of post-secondary education or higher
- Instead of the above, two years of relevant work experience
- Homeowners insurance roles only: Property & Casualty license; if you’re not already licensed, you’ll have the opportunity to gain it during training
- Remote office internet connection via DSL or Cable Modem with minimum speed of 10mbps down and 1mbps up
- Computer that is provided to you must be physically connected to the router or modem by a cable (no wireless connection
- High-speed internet access is at your expense unless otherwise required by law