Job Summary
A financial services firm is seeking a Virtual IS Technical Support Specialist in St Louis.
Core Responsibilities of this position include:
- Resolving technical issues related to the hardware and software infrastructure
- Troubleshooting and helping resolve problems
- Logging all activities in the Problem Management System
Position Requirements Include:
- Technical knowledge of desktop and mobile devices and printers
- Technical knowledge of phones and basic networking
- A strong customer service background
- Dedicated home office space and internet connection
- Required to provide evening, weekend, or holiday support when needed
- Other requirements as outlined in the job description
