Job Summary

A property insurance company is in need of a Virtual Insurance Customer Service Team Lead.

Core Responsibilities of this position include:

• Administering company HR policies/procedures
• Managing people who handle inbound and outbound phone call
• Writing job objectives, performance reviews, and salary recommendations

Required Skills:

• 2-20 insurance license
• Bachelor’s degree or equivalent
• 4-6 years’ experience in Customer Service or a related field
• Exceptional customer service mindset
• A desire and ability to lead a group to superior outcomes
• Must be proficient in Microsoft Office products