Job Summary

POSITION SUMMARY:
This position is responsible for driving sales through outbound calling and borrower solicitation efforts to a captive portfolio of residential loans. Candidates for this role must live in the state of Nevada and be comfortable working from a home office.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Conduct outbound and inbound mortgage sales calls.
Solicit residential mortgage loans from a captive portfolio of refinance candidates.
Process residential loan applications according to established company and regulatory guidelines.
Send, receive and review application and disclosure packages from borrowers.
Produce a management determined volume of captive refinance business.
Utilize systems for maintaining product knowledge, register loans accurately and pipeline management
Understand and articulate financial calculations and current rate/pricing.
Use excellent follow-up skills to ensure targeted conversion rates are met
Partner with operations teams to ensure the seamless transfer of file.
Monitor and update customer relationship management database

Required Skills
Must be self- motivated with high energy and a positive attitude.
Must have excellent phone etiquette with articulate use of the English language. Bilingual or multi-lingual preferred.
Must be detail oriented and results driven with a focus on customer service.
Must have excellent interpersonal, follow-up, and relationship building skills.
Must have excellent written and communication skills as well as the ability to use different computer software programs related to loan origination and customer relationship management.
Required Education and Experience
2-5 years prior retail mortgage industry sales or finance experience.
Experience originating conventional, agency and/or FHA loans preferred.
Call center or telemarketing experience preferred.
Must currently reside in Nevada and have their NMLS.
Bachelor's Degree preferred
SH: 6/8