Job Summary
A retailer of luxury and fashion merchandise is in need of a Virtual Luxury Merchandise Customer Care Associate in Irving.
Core Responsibilities Include:
- Managing multiple computer applications for research on multiple brands
- Utilizing selling skills to promote company products and services
- Maintaining professional attitude in all external and internal customer interactions
Skills and Requirements Include:
- Proficiency with computer applications, internet research and handling multiple tasks
- Basic typing, math and negotiation skills
- Superior interpersonal and communication skills
- Ability to remain calm and focused during challenging customer interactions
- Resolve customer issues with first call resolution in mind
- Respectful of diverse viewpoints or opinions of others
