Job Summary

An online pharmaceutical company needs applicants for an opening for a Virtual Pharmacy Customer Service Advisor.

Core Responsibilities of this position include:

• Manage both inbound and outbound calls
• Assist customers over the phone and on the web with billing/insurance verification, product, or service questions
• Proactively identify solutions to questions you anticipate our customers having in each interaction

Required Skills:

• High school or equivalent diploma
• 6+ months of professional customer service experience
• 6+ months of professional experience working with computer and web based tools
• Experience navigating and troubleshooting the internet
• Experience multi-tasking with phone and computer skills