Virtual Pharmacy Customer Service Representative in Orlando

Job ID: Available for Members

Location: Florida

Compensation: Hourly

Posted: Tuesday, February 20, 2018

Job Category: Customer Service

Telecommute Level: 100% Telecommute

Travel Requirements: No Travel

Weekly Hours: Day Shift, Evening Shift, Full Time

Employer Type: Staffing Agency

Career Level: Entry Level

Job Summary

A staffing agency has an open position for a Virtual Pharmacy Customer Service Representative in Orlando.

Core Responsibilities Include:

  • Handling inbound calls from members; handling sensitive Personal Health Information (PHI)
  • Answering pharmacy benefits questions and concerns regarding insurance
  • Reviewing patient specific information and research into the issues to resolve

Qualifications Include:

  • Verifiable high school diploma or GED
  • Minimum 6 months of customer service experience
  • Must know basic internet troubleshooting methods
  • Computer experience is required with proficiency in Microsoft Outlook, Word and Excel