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Virtual Pharmacy Customer Service Representative in Orlando

Job is Expired
Location: Florida
Compensation: Hourly
Staff Reviewed: Tue, Feb 20, 2018
Job Category: Customer Service
Weekly Hours: Full Time
Employer Type: Staffing Agency
Career Level: Entry Level

Job Summary

A staffing agency has an open position for a Virtual Pharmacy Customer Service Representative in Orlando.

Core Responsibilities Include:

  • Handling inbound calls from members; handling sensitive Personal Health Information (PHI)
  • Answering pharmacy benefits questions and concerns regarding insurance
  • Reviewing patient specific information and research into the issues to resolve

Qualifications Include:

  • Verifiable high school diploma or GED
  • Minimum 6 months of customer service experience
  • Must know basic internet troubleshooting methods
  • Computer experience is required with proficiency in Microsoft Outlook, Word and Excel

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