Virtual Platform Support Specialist

Job is Expired
Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Tue, Aug 14, 2018

Job Summary

An information technology company has an open position for a Virtual Platform Support Specialist.

Core Responsibilities Include:

  • Triaging technical questions and feedback from developers
  • Improving the platform documentation
  • Identifying and reproducing technical issues

Skills and Requirements Include:

  • Fluent in written and spoken English
  • Available to work between 10pm and 6am Pacific Standard Time
  • Experience working remotely
  • Experience working with product and engineering teams
  • Experience with email support, CRM tools

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