Job Summary
An information technology company has an open position for a Virtual Platform Support Specialist.
Core Responsibilities Include:
- Triaging technical questions and feedback from developers
- Improving the platform documentation
- Identifying and reproducing technical issues
Skills and Requirements Include:
- Fluent in written and spoken English
- Available to work between 10pm and 6am Pacific Standard Time
- Experience working remotely
- Experience working with product and engineering teams
- Experience with email support, CRM tools