Job Summary

A manufacturer of outdoor power products is seeking a Virtual Power Tools Customer Care Representative.

Core Responsibilities Include:

• Dealing directly with both internal and external customers via telephone, email and live chat
• Handling to customer inquiries and complaints promptly and thoroughly
• Obtaining and evaluating all relevant information to handle inquiries and complaints

Position Requirements Include:

• Minimum high school graduate or GED
• 1-3 years Customer Service experience
• Microsoft Office Basic
• Strong communication skills
• Typing minimum 30 WPM 85% accuracy
• 10 key punch 30 WPM 90% accuracy