Job Summary

A communication service provider is filling a position for a Virtual Regional Enterprise Account Manager.

Candidates will be responsible for the following:

• Providing onsite and remote support to assigned customers following the initial installation of products and services
• Maintaining the appropriate mix of written correspondence, remote contacts, online demonstrations and onsite visits with existing customers
• Proactively managing sales opportunities through the sales process to close

Qualifications for this position include:

• Ability to travel, including out of state travel is expected
• American Sign Language (ASL) proficiency required
• Excellent human relations and outreach skills including the ability to interact with people of varying communications levels in the deaf and hard of hearing communities
• Knowledge of relay services, products, and relay systems and how they function
• Skilled in using specialized software related to departmental operations
• Knowledgeable of database, Internet, spreadsheet, instant messaging, presentation, and word processing programs