Virtual Seasonal Customer Experience Champion

Job ID: Available for Members

Location: District of Columbia

Compensation: To Be Discussed

Posted: Friday, October 12, 2018

Job Category: Customer Service

Telecommute Level: 100% Telecommute

Travel Requirements: No Travel

Weekly Hours: Day Shift, Evening Shift, Full Time, Part Time

Employer Type: Employer

Career Level: Experienced

Job Summary

A human resource technology provider has an open position for a Virtual Seasonal Customer Experience Champion.

Candidates will be responsible for the following:

  • Answering questions and troubleshooting issues
  • Offering world-class email, phone and web support to customer
  • Providing design consultations with customers seeking advice about our product

Applicants must meet the following qualifications:

  • 1 year of experience in a customer service, retail, or hospitality role
  • An engaging personality with strong interpersonal, oral and written communication skills
  • Familiarity with browser-based tools
  • Great time-management and organizational skills with a high attention to detail
  • An independent critical thinker with outstanding problem-solving skills
  • Happy to multi-task across multiple communication platforms