Virtual Security Technical Customer Support Representative

Job Summary

A commercial security company needs applicants for an opening for a Virtual Security Technical Customer Support Representative.

Candidates will be responsible for the following:

• Communicating directly with customers
• Analyzing facts and data from the customer to determine next steps in call resolution
• Representing the organization daily though customer contact and relationship-building

Qualifications Include:

• Ability to type 35 WPM, corrected speed
• Knowledge of, and ability to perform, basic computer skills
• Experience with MS Office, Excel, email, Adobe and Windows based programs
• Good organizational skills
• Ability to demonstrate professional verbal and email communication skills
• Work M – F 9:00 am - 6:00 pm Mountain time