Job Summary
A company specializing in consumer transaction technologies has a current position open for a Virtual Senior Account Support Analyst.
Core Responsibilities Include:
- Ensuring that the customer receives a high level of customer delight
- Escalating high-level service quality issues
- Scheduling and conducting regular meetings with customers
Position Requirements Include:
- 5-8 years of related experience
- Skill in relationship management, and leadership to get issues resolved
- Demonstrated proficiencies in Microsoft Office Suite software
- Autonomous and proactive
