Job Summary

A social media marketing company has an open position for a Virtual Social Media Agent.

Core Responsibilities Include:

• Identifying and escalating trends, topics, sentiment, and emerging issues
• Triaging and responding to customers' questions
• Reviewing and taking appropriate action on social media posts

Required Skills:

• Ability to connect with people, and communicate in courteous, conversational style
• Minimum 18 years of age required
• Dependable, high-speed Internet access
• Strong keyboard skills
• Ability to navigate between multiple systems or applications simultaneously