Job Summary
A company providing great software and service has a current position open for a Virtual Software Customer Care Representative.
Must be able to:
- Master the product through our formal onboarding program and continued learning
- Work within a small team to manage allocated queue of customer requests
- Provide timely response to customer support inquiries via phone and email
Skills and Requirements Include:
- BA/BS degree or equivalent work experience
- Exceptional customer relationship building skills
- Excellent written and oral communication skills
- Strong analytical capabilities for advanced problem-solving
- Demonstrable leadership skills
- Highly organized and strong ability to multi-task
