Virtual Software Customer Care Representative

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Wed, Nov 17, 2021

This job expires in: 16 days

Job Category: Customer Service

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Education Level: Bachelors

Job Summary

A company providing great software and service has a current position open for a Virtual Software Customer Care Representative.

Must be able to:

  • Master the product through our formal onboarding program and continued learning
  • Work within a small team to manage allocated queue of customer requests
  • Provide timely response to customer support inquiries via phone and email

Skills and Requirements Include:

  • BA/BS degree or equivalent work experience
  • Exceptional customer relationship building skills
  • Excellent written and oral communication skills
  • Strong analytical capabilities for advanced problem-solving
  • Demonstrable leadership skills
  • Highly organized and strong ability to multi-task

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