Virtual Software Technical Support Expert

Job ID: Available for Members

Location: Texas

Compensation: Hourly

Staff Reviewed: Tue, Jun 25, 2019

This job expires in 3 days

Job Category: Customer Service, Information Technology

Telecommute Level: 100% Telecommute

Travel Requirements: No Travel

Weekly Hours: Day Shift, Full Time

Employment Status: Permanent

Employer Type: Employer

Additional Information: Benefits Available

Job Summary

An information technology company is in need of a Virtual Software Technical Support Expert.

Candidates will be responsible for the following:

  • Providing customer service, training and product demos by phone, email, etc
  • Diagnosing customer problems and finding solutions
  • Assisting customers with setup and configuration of software

Qualifications for this position include:

  • Experience using WordPress, SquareSpace or Weebly
  • Comfortable with technology, software and basic math (eg. pro-rating)
  • Good conversational skills
  • Ability to work between the hours of 9:45 am and 6:15 pm Monday-Friday
  • Must have a reliable computer and internet (laptop will be supplied after 90 days)