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Virtual STEM Education Customer Support Representative

Job is Expired
Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Mon, Jun 29, 2020
Job Category: Customer Service
Employer Type: Employer

Job Summary

An online education company has a current position open for a Virtual STEM Education Customer Support Representative.

Candidates will be responsible for the following:

  • Call, text and email customers to help them with everything
  • Own end-to-end touchpoints with the customer
  • Proactively flag issues, run down tickets to satisfactory completion, escalate issues as necessary

Qualifications Include:

  • B.A. or B.S.
  • 2+ years experience in a client services role
  • Strong ethical and honest approach
  • Located in the US, work authorization in the US

COMPLETE JOB DESCRIPTION

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