Virtual Store Support Operator

Job Summary

A company is looking for a Virtual Store Support Operator.

Key Responsibilities

• Provide customer support via phone, email, and case management system
• Assist with locating proof of purchase and handling return/exchange inquiries
• Collaborate with store leadership to resolve customer concerns and maintain customer information

Required Qualifications

• High school diploma or GED
• Minimum of 2 years related experience or equivalent combination of education and experience
• Availability to work any shift between Monday-Friday, including holidays
• Typing speed of at least 45 words per minute
• Ability to adapt to a fast-paced environment