Virtual Support College Program Advisor in Durham

Location: North Carolina

Compensation: To Be Discussed

Staff Reviewed: Tue, Sep 29, 2020

This job expires in 4 days

Job Category: Customer Service, Information Technology

Remote Level: 100% Remote

Employer Type: Employer

Job Summary

A technology company has a current position open for a Virtual Support College Program Advisor in Durham.

Individual must be able to fulfill the following responsibilities:

  • Provide extraordinary customer service, troubleshooting, and technical support
  • Listen to customers and use technical knowledge, creativity, and passion to meet their needs
  • Remind them that behind our great products are amazing people

Must meet the following requirements for consideration:

  • Real passion for customer service and ownership of the customer experience
  • Potential for tailoring communication and style to differing audiences
  • Able to self-manage and work independently in a fast-paced, constantly changing environment
  • Teamwork mentality with aptitude for sharing expertise and appreciating feedback
  • Effective time management including ability to multi-task, organize and prioritize
  • Ability to research and grasp technical information across multiple tools