Job Summary
A technology company has a current position open for a Virtual Support College Program Advisor in Tallahassee.
Individual must be able to fulfill the following responsibilities:
- Provide extraordinary customer service, troubleshooting, and technical support
- Listen to customers and use technical knowledge, creativity, and passion to meet their needs
- Remind them that behind our great products are amazing people
Must meet the following requirements for consideration:
- Real passion for customer service and ownership of the customer experience
- Potential for tailoring communication and style to differing audiences
- Able to self-manage and work independently in a fast-paced, constantly changing environment
- Teamwork mentality with aptitude for sharing expertise and appreciating feedback
- Effective time management including ability to multi-task, organize and prioritize
- Ability to research and grasp technical information across multiple tools
