Virtual Support Team Coordinator

Job Summary

Virtual Support Team Coordinator is a full-time position responsible for scheduling clinicians, maintaining staff and patient schedules, and submitting reports while working independently in a virtual environment.

Key Responsibilities

• Schedule clinicians for cases and communicate changes in schedules or service delivery
• Maintain current staff and patient schedules and submit required reports in a timely manner
• Manage assigned workflow based on organizational needs while adhering to guidelines and policies

Required Qualifications

• High School diploma or equivalent
• 2 years of customer service experience, with 1 year preferred
• Knowledge of medical terminology and home health or hospice regulatory requirements preferred
• Experience with EMR and scheduling systems, particularly Homecare Homebase, is strongly desired
• Ability to work independently and as part of a multidisciplinary team