Virtual Support Team Coordinator

Job Summary

Working remotely on a part-time basis, the Virtual Support Team Coordinator will manage clinician scheduling, maintain patient schedules, and submit reports while adhering to organizational guidelines and policies.

Key responsibilities

• Schedule clinicians for cases in collaboration with field staff and the Manager of Clinical Services
• Organize job duties efficiently to maintain current staff and patient schedules
• Submit required reports within established time frames and manage assigned workflows based on organizational needs

Required qualifications

• High School diploma or equivalent
• 2 years of customer service experience, with 1 year preferred in a relevant role
• Knowledge of medical terminology and HIPAA compliance standards preferred
• Experience with EMR and scheduling systems, particularly Homecare Homebase, is strongly desired
• Ability to work independently and collaboratively within a multidisciplinary team